Qiang Zeng
Air Export Agent
- Role
- Air Export Agent at Expeditors
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
Experience
Air Export Agent
Apr 2025 — Present · Folcroft, PA, US
Manage end-to-end shipment processes through TMS, including tracking, dispatch, and documentation (air waybills,commercial invoices, customs paperwork, and truck manifests). Act as a liaison between warehouse operations and product teams (ocean, air, and transcontinental) to coordinate workflowsand maintain seamless communication. Deliver excellent customer service to clients by adopting an effective communication strategy and ensuring transparent,timely, accurate, and compliant freight movement. Meet key performance indicators, such as exception rate and time to delivery, to support department, branch, product, andcompany goals.
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