Venkata Jordan P.

About Venkata Jordan P.

I’ve spent the last decade working across various layers of the tech stack. My start was unconventional—freelancing on topics ranging from Keto to Blockchain—but that experience taught me how to break down complex subjects quickly. A transition into Business Analysis and QA eventually led me to being a Senior Technical Product Owner.Because of my background in QA and delivery, I approach product management with a technical lens. I’ve worked in Finance, Telecom, Supply Chain, and Banking, and in each of those industries, my focus is the same: ensuring that what we’re building actually works for the business while respecting the architectural realities of engineering.Practical AI & SDLC IntegrationI believe AI is most valuable when it’s used to solve specific bottlenecks in the development lifecycle. I’m currently focused on moving beyond basic chat interfaces and integrating AI into our core workflows:Prompt Engineering & Chaining: I use multi-step prompt sequences to transform high-level stakeholder requirements into precise technical documentation and user stories, which keeps the development team focused.Retrieval-Augmented Generation (RAG): I advocate for RAG systems to help teams navigate legacy documentation and codebase context, significantly cutting down the time spent on discovery.Workflow Automation: I look for ways to use AI to handle repetitive product tasks—like initial ticket triaging or backlog grooming—so we can prioritize high-level strategy and system health.My Approach to WorkI lead with a few straightforward principles. I believe collaboration is mandatory; you have to understand the systems and the people building them before you commit to an outcome. I value clarity because ambiguity is usually where projects fail. To me, success is when Business, Engineering, QA, and Support are all aligned on the same roadmap and moving at a consistent velocity.I’m always interested in connecting with other technical leaders and engineers who are looking at how AI and automation are changing the way we build software. Feel free to reach out if you\'d like to share insights or discuss where the industry is heading.

Experience

1. Senior Technical Product Owner

   EchoStar Corporation

   Mar 2022 — Present · Littleton, CO, US

   As a pivotal member of the team, I\'ve assumed multiple roles, including business analyst, quality assurance tester, program manager, and senior product owner. My primary responsibility revolves around ensuring that our SAAS product meets the expectations of both internal and external stakeholders, with a focus on delivering high-priority features on time. The requirements span managing product procurement, vendors, assets, admin capabilities, and integration with warehouse management systems, RF Management, and Oracle ERP.In a separate vertical, I work on the integration of the Service Catalog (SCAT) and Order Management systems to complete the request-to-fulfillment lifecycle:Customer, Resource & Network Specs: Standardized SCAT for transparent service tracking and resource allocation while engineering automated provisioning workflows to sync network site resources with Order ManagementKey Initiatives & Achievements:Process Engineering: Streamlined business processes for site and tower construction through comprehensive dataflow diagrams and well-defined product documentation.Strategic Integration: Orchestrated the end-to-end integration between SCAT and Order Management to eliminate manual handoffs and reduce fulfillment lead times.Technical Quality: Leveraged automated testing frameworks such as Selenium and Appium to enhance testing efficiency and product quality.Lifecycle Management: Led complex initiatives resulting in successful modifications to asset classes for cell sites, towers, data centers, and the implementation of cycle counting for FSLs and 3PLs.Operational Excellence: Implemented best practices in requirement analysis and testing procedures, leading to a notable reduction in vendor support and maintenance costs.Backlog & Delivery: Prioritized features based on ROI and business impact, conducting Agile ceremonies with cross-functional teams to ensure timely, within-budget delivery while proactively addressing potential roadblocks.

Education

• Blekinge Institute of Technology

  Master's degree, Mechanical Engineering

• University of the Cumberlands

  Master's degree, Blockchain Technology

• Kent State University

  Master of Business Administration - MBA, International Business

• Jawaharlal Nehru Technological University

  Dual-Degree Master's Program, Mechanical Engineering