Puspendu Adhikari
Consultant at HCL Tech | Certified Scrum Master & Product Owner | 14 years in Business Analysis, Scrum Mastering, and Project Management| Transforming Businesses with Data-Driven Insights & Agile Methodologies
- Role
- Service now Consultant at HCLTech
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Puspendu Adhikari
I am a Certified CBAP Business Analyst, Scrum Master, Product Owner, and ITIL V4…
Experience
Service now Consultant
Oct 2024 — Present · Bengaluru, IN
Conduct thorough requirements gathering sessions & document specifications and translate business needs into technical specifications for the service now development team 2. Collaborate with clients and HCL Tech stakeholders to identify and analyse business needs and challenges that can be addressed within ServiceNow.3. Develop test plans and conduct testing / UAT to ensure solutions meet the requirements and are free of defects.4. Monitor and analyze the effectiveness of ServiceNow implementations identifying opportunities for improvement and optimization.5. Help manage project timelines, deliverables and stakeholder communication to ensure successful deployment of ServiceNow solutions.
Education
St Xavier's School, Durgapur
X
1989 — 2000
Oxford College of Polytechnic
Diploma
2001 — 2005
Dr.B.C.Roy engineering college
B-Tech
2006 — 2009
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.