Pushpraj Negi
Seasoned Operations Delivery Professional | Six Sigma Green Belt Certified | Great Manager Program Certified
- Role
- Director Operations at TP
- Location
- Agra, UP, IN
- LinkedIn followers
- 500 followers
About Pushpraj Negi
As the Director of Operations at Teleperformance, my role revolves around elevating operational standards and delivering exceptional client service. Our team deftly navigates the complexities of BPO with strategic planning and robust problem-solving methodologies, ensuring adherence to Service Level Agreements and fostering continuous process improvement.My approach to leadership centers on people management, mentoring, and instilling a culture of motivation that has profoundly impacted staff retention and performance. Together, we\'ve instituted innovative data management practices, contributing to Teleperformance\'s agility in meeting client demands and adapting to market changes.
Experience
Director Operations
Jan 2013 — Present · Agra, IN
Education
Amity University
Master of Business Administration (MBA), Marketting & Operations
2008 — 2010
Pt. Deen Dayal Upadhyay Management College, Meerut Cantt, UP
Bachelor of Computer Application (BCA), Computer Science
Skills
- Good in Process Tranistion & Migrations
- Crisis Management
- Good Computer Skills
- Good Analytical Skills
- Epertise in Handling Bpo Operations & Telecom Domain
- Good People Management and Interpersonal Skills
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.