Pushp Arora M. Eng
Director, Strategic Programs and Business Operations (Telus Business Solutions) @TELUS
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WORK HISTORY
Director, Strategic Programs and Business Operations (Telus Business Solutions) @TELUS
CA
Reporting directly to the President, driving revenue / EBITDA programs and strategic initiatives across the end-to-end value chain to improve customer experience, sales productivity / deal velocity, technology, operational efficiency and team engagement. M&A Integration Leader for 6 acquisitions (5 within 16 months) to execute ROI & business case synergies in support of developing a new (TELUS owned) B2B technology brand/company.
EDUCATION
University of Manitoba
Bachelor, Mechanical Engineering
University of Manitoba
Masters, Industrial Engineering
SKILLS
ABOUT PUSHP ARORA M. ENG
An enterprising, assertive and goal oriented leader who displays new and creative ways to reach personal goals and work objectives. A self-evaluative team player who is his own critic and can develop plans, manage time and focus his efforts to reach daily goals. A creative and conceptual thinker who enjoys solving intellectual challenges by thoroughly investigating the facts and data associated with a particular problem. Particularly noted for building strong rapport and interpersonal relationships and an ability to persuade and motivate others to engage in positive change.Specialties Include: Strategy Deployment (Hoshin Kanri | OGSM | OKR) Leadership Development & Org. Effectiveness Customer Experience / NPS & Digital Transformation Operational Excellence & KPI Management Lean Manufacturing & Six Sigma (Master Black Belt) Business Operations / P&L Management / Growth Strategies Business Process Improvement Practitioner, Trainer & Coach B2B Systems (BSS/OSS) & Technology Enablement Management Consulting & Talent Development Strategic Projects & Change Management Expert Executive Team Facilitator / Reporting / Presentations M&A / Post Acquisition Integration and Operations Business Excellence | Continuous Improvement | Kaizen Culture Industry Experience: Manufacturing | Global Supply Chain | Retail | Technology | TelecommunicationsExperienced \"Operations Executive\" with expertise in recruiting, developing teams, defining metrics, streamlining operations, savings projections/budget preparation, and overall financial management to ensure the best possible top and bottom line results.A seasoned change agent/negotiator with a \"Lean Six Sigma Master Black Belt\" who uses skills of persuasion, tact, diplomacy and effective communication to engage people in driving improvement.\"Executive Level Facilitator\" with several years of experience leading meetings/workshops/projects to converge ideas and drive results. Consistently ranked as \"High Potential\" throughout career by demonstrating ownership & delivering results with a positive attitude.
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