Pushpak K L

About Pushpak K L

Veeva Vault Quality Specialist |~5 Years of Experience in Pharma ITAs an experienced Application Support Analyst with 4+ years in the pharmaceutical industry, I specialize in managing and supporting Veeva Vault Quality applications—including QualityDocs and Vault Training—to ensure seamless document control, compliance, and system reliability.My journey began with Qumas DocCompliance and myQUMAS, where I built a strong foundation in EDMS administration, regulatory compliance, and quality systems management, before transitioning to Veeva Vault as part of a large-scale migration initiative.Key Areas of Expertise: Veeva Vault Quality (QualityDocs & Vault Training):Administer, configure, and optimize Veeva Vault Quality applications to support controlled document management, training workflows, and compliance processes. System Migration & Validation:Played a key role in migrating from Qumas EDMS to Veeva Vault, including configuration, IQ/OQ validation support, and environment deployment. Regulatory Compliance, Audit Readiness & Periodic Reviews:Ensure ongoing compliance with FDA 21 CFR Part 11, GxP, and ISO standards through validated workflows, audit trails, and controlled operations, while conducting Periodic Reviews of Veeva Vault and integrated pharma applications to maintain regulatory alignment and system integrity. Enhancements, Bug Fixes & General Releases:Implement minor enhancements, resolve defects, and manage Veeva General Releases (three per year) to ensure up-to-date features and system stability. Workflow Automation & Customization:Design and implement workflows, reports, and dashboards in Veeva Vault for improved visibility and operational efficiency. Cross-Functional Integrations & Testing:Collaborate with enterprise systems (e.g, DocuSign, TrackWise, Syncade, IAM) for seamless integration and user acceptance testing. Stakeholder Collaboration & Training:Partner with business users, QA, and IT teams to gather requirements, provide training, and ensure smooth adoption of new system functionalities. Additional Expertise in Qumas (Early Career):Administered and supported Qumas DocCompliance & MyQUMAS for EDMS and compliance operations prior to transitioning to Veeva Vault.With proven experience in Veeva Vault Quality and a strong regulatory compliance background, I am committed to delivering high-quality support, driving process improvements, and enabling digital transformation in Quality & Document Management Systems.

Experience

1. Systems Engineer

   Tata Consultancy Services

   Jul 2023 — Present · Bengaluru, IN

Education

• Narayana Junior College - India

  Intermediate, Maths, Physics and Chemistry

• Kings English Medium School

  SSLC, Secondary School

• Sathyabama Institute of Science & Technology, Chennai

  Bachelor of Engineering - BE, Electronics and Communication

  2016 — 2020