Pushkar Chavan

Dom System Administrator @The Children's Place

New York, NY, US

Monitor and support the execution of fulfillment orders across the eCommerce/omni channel network; including a broad scope of Stores, Fulfillment Center• Engage and collaborate with IT to align programs/projects in support of supply chain business objectives and strategies.• Lead or participate on process improvement initiatives and prepare project execution plans.• Identify, recommend and implement improvement opportunities in work methods, standard operating procedures, to increase efficiency and/or quality.• Prepare documentation, including the development of Standard Operating Procedures / modification for assigned process improvement projects• Update existing documentation to reflect changes in procedures, equipment, or standards.• Analyze and audit all identified and established key operating metrics and assists in development and maintenance of BI reporting.• Create, modify, maintain distribution of reports using multiple data inputs, systems and tools• Identify and remedy omni-channel system issues through monitoring mechanisms or when issues are reported by end-users. • Plan, install and configure system upgrades and bug-fixes to existing system software.• Diagnose and rectify problems encountered during Dev, QA or UAT cycles. • Monitor, audit and maintain information related to inventory in DOM and ensure that various omni-channel touchpoints are in sync. • Support overall IT team as subject matter expert on omni-channel fulfillment system issues.• Maintain system configuration of business related functions within the Order Management System• Provide training and create training documentation for end-users as required. • Provide technical assistance and recommendations for broader IT group on issues related to order management system.