Pushkar Singh
Manager - People Consulting at EY
- Role
- Manager- People Consulting at EY
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Pushkar Singh
Detail-oriented Accounts Payable professional with 16 years of progressive experience in…
Experience
Manager- People Consulting
Nov 2024 — Present · Gurugram, IN
Led the successful transition of Accounts Payable operations from GBS Africa & Europe to GBS India, ensuring seamless migration with zero disruption to business continuity. Prepared and standardized detailed process documentation (SOPs) and secured SME approvals, creating a robust knowledge base for long-term sustainability. Conducted regular governance calls, performance reviews, and process alignment workshops to ensure smooth client handover. Identified process gaps and implemented streamlined workflows, reducing inefficiencies and improving accuracy across invoice processing and payments. Designed and enforced strong process controls, ensuring compliance with SOX, VAT, withholding tax, and internal audit requirements. Redefined and optimized SLAs & KPIs, aligning them with client expectations and achieving >99% accuracy and on-time delivery. Standardized the review and approval process, enabling faster decision-making, reducing escalations, and improving stakeholder satisfaction. Partnered with onshore stakeholders (Africa & Europe) to strengthen governance frameworks, leading to improved transparency and trust during transition. Proactively identified transition risks and implemented mitigation strategies, ensuring seamless handover without audit issues. Supported internal/external audits, ensuring process compliance across multiple jurisdictions (Europe & Africa).
Education
Kumaoun University Nainital
Bachelor of Commerce - BCom
2004 — 2007
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