Pushkar Singh
Assistant Manager – Operations | Reliance Retail | 6+ Years Experience | Ex-Mahindra Logistics | Ex-Amazon.in
- Role
- Assistant Manager at Reliance Retail
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Pushkar Singh
Process Assistant at (Amazon) Having 6+ Years Experience of middle mile and Last mile operations1- Having good knowledge of Vendor management and deployment.2- Having Good knowledge of handling 250 associates in a single shift. 3- well knowledge of Process improvement and Productivity as well as cost saving.Achievement-Achieved two time process champion Award in Amazon sort center.Achieved ( RME Rate my Experience award) In Amazon Last Mile.currently I have been working with Amazon Last mile operations as a operations Team Leader and lookout the delivery station in Delhi
Experience
Assistant Manager
Jan 2026 — Present · Delhi, IN
Managed end-to-end daily operations for milk & fresh product delivery, ensuring 100% early-morning last-mile executionPlanned daily demand forecasting, order consolidation, and beat-wise route allocationCoordinated with vendors/dairy partners for timely procurement, quality checks, and inventory availabilitySupervised hub operations including receiving, sorting, packing, and cold-chain complianceLed and monitored delivery executives, attendance, productivity, route adherence, and performanceEnsured on-time, contactless doorstep delivery with minimal customer complaintsHandled customer escalations, refunds, replacements, and service recoveryControlled wastage, leakage, and expiry losses through daily tracking and root-cause analysisManaged cash collection & reconciliation, COD accuracy, and payment closuresPrepared and reviewed daily MIS & KPIs including delivery success rate, cost per delivery, and customer satisfactionImplemented process improvements to optimize operational efficiency and reduce costsEnsured SOP adherence, safety, and compliance across hub and field operations
Education
Maharaja Agrasen Himalayan Garhwal University
Bachelor of Arts - BA, Art/Art Studies, General
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