Pushkar Kumar
Strategy and Growth - General Manager - Paytm | Spinny (Valuedrive Technologies)
- Role
- General Manager Strategy & Growth at Paytm
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Pushkar Kumar
I\'m Pushkar Kumar, a strategic leader and program manager with over 5 years of experience in driving growth, innovation, and operational excellence across various industries.Currently, I serve as the General Manager of Strategy & Growth at Paytm, where I lead a dedicated team to achieve remarkable user growth, consistently delivering month-over-month improvements in growth and efficiency.In my previous role as a Program Manager at Spinny, I owned the customer-business journey, meticulously analyzing metrics and optimizing product and processes to enhance lead conversion, customer satisfaction and operational efficiency. I take pride in having increased lead conversion rates by 120%, improving operational efficiency by 60% and user NPS by 15%.At Jio Platforms Ltd.(Reliance Group), I spearheaded multi-dimensional projects, collaborating with cross-functional teams, OEMs, and internal clients to design and implement end-to-end product solutions. My experience with the retail business of Reliance Group involved strategic planning, successful product launches, and sales turnaround.My educational background includes a Masters in Management(MBA) from the prestigious Indian Institute of Management Ahmedabad and a Bachelor of Technology from the Indian Institute of Technology Roorkee.I\'m passionate about driving growth, efficiency, innovation, and customer-centric solutions. Let\'s connect and explore opportunities to collaborate and create impactful strategies together.
Experience
General Manager Strategy & Growth
Apr 2023 — Present
I lead a dedicated team to achieve user growth, consistently delivering month-over-month improvements. I have achieved a user growth of ~12% and increase in retention rate by 20%.Collaborating closely with the CEO\'s office, I translate organizational goals into strategic projects. Working hand in hand with cross-functional teams including product, sales, and operations, I spearhead the planning and execution of initiatives to propel business growth.
Education
Indian Institute of Technology, Roorkee
Bachelor of Technology - BTech, Civil Engineering
Indian Institute of Management Ahmedabad
Master of Business Administration (MBA), Business Administration and Management, General
2016 — 2018
Skills
- Microsoft Office
- Microsoft Excel
- C++
- C
- Matlab
- Microsoft Word
- Html
- Teamwork
- Engineering
- Photoshop
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