Pushkar Jat
Sr. Software Developer @TechM
- Role
- Senior Software Developer Genai Full Stack Developer at Tech Mahindra
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Pushkar Jat
Hello! I\'m a dedicated Lead GenAI Full Stack Developer, passionate about leveraging…
Experience
Senior Software Developer Genai Full Stack Developer
Jul 2024 — Present · Pune, IN
Working as a Senior Software Developer on the large-scale modernization of TalkTalk\'s chatbot ecosystem, which includes over 15+ bots across support and service use cases. The focus is on transforming legacy conversational bots into intelligent AI-driven solutions.Key responsibilities and contributions:Leading the modernization and enhancement of existing chatbots by integrating LLM-based AI capabilities using platforms like LivePerson, Yellow.ai, and Google Cloud’s Vertex AI.Architecting and implementing AI-powered conversational flows to improve customer engagement, resolution rates, and personalization.Actively managing bot improvements on the LivePerson platform, optimizing NLP, routing logic, and analytics-driven performance tuning.Yellow.ai Certified Developer – Delivered a full-fledged chatbot project using Yellow.ai, handling end-to-end bot lifecycle from design to deployment.Building AI solutions on GCP (Vertex AI), including document Q&A bots, agent-based flows using LangChain, vector embedding search, and RAG pipelines.
Education
Poornima Group of Institutions
Bachelor's degree
2017 — 2021
Sophia Public School - India
Higher Secondary
2012 — 2016
Rajasthan Technical University, Kota
Bachelor of Technology - BTech
2017 — 2021
Army Public School, Sri Ganganagar
Primary Education
2005 — 2008
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