Purushottam Sharma
Principal Customer Success Manager, Broadcom software portfolio | Connecting Everything
- Role
- Principal, Customer Success Manager at Broadcom
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Purushottam Sharma
Experienced Customer Experience Manager with a demonstrated history 20+ years of working…
Experience
Principal, Customer Success Manager
Nov 2018 — Present · Delhi, IN
Helping global customers & partners to get most out of the Broadcom software portfolio.The Broadcom software portfolio includes category-leading business-critical software that enables scalability, agility, and security for the largest companies in the world. With an engineering-centered culture, Broadcom continues to innovate its comprehensive software portfolio of infrastructure and security software, including Network Monitoring, Cybersecurity, Value Stream Management, AIOps, DevOps, Mainframe, and Payment Security. As a trusted partner to our customers who need to navigate complexity and move their business forward, Broadcom continues to innovate and invest in infrastructure and security software that is the foundational layer of information technology and services.Only Broadcom offers category-leading software for cybersecurity, infrastructure software, mainframe, and payment security via a simplified flexible business model designed to scale and meet business-critical enterprise needs.
Education
Institute of Management Technology, Ghaziabad
Executive MBA
2017 — 2018
All India Management Association (AIMA)
PGDITM
2001 — 2003
Sikkim Manipal University
M.Sc. - IT
2012 — 2014
Lachoo Memorial College of Science & Tech
B.Sc.
1997 — 1999
Skills
- IT Strategy
- Leadership
- Enterprise Software
- Enterprise Architecture
- Solution Selling
- Saas
- Six Sigma
- Crm
- Itil
- Service Delivery
- Customer Experience Transformation
- Business Analysis
- Data Center
- Management
- Web Services
- Team Management
- Incident Management
- Customer Experience Management
- Virtualization
- Solution Architecture
- Green Belt
- Pre-Sales
- Customer Engagement
- Customer Retention
- Professional Services
- IT Service Management
- Requirements Analysis
- Cloud Computing
- Vendor Management
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