Purojit Mitra
Senior Associate - Cognizant Moment CXCRM Advisory || Gen AI, Agentic AI Innovation & Strategy, CX || Ex-Capgemini, TCS || SAFe® 6 Agilist, POPM || MBA SCMHRD ‘22 || BTech Chemical Engineering HIT-K ’17
- Role
- Senior Associate Cx Innovation and Advisory at Cognizant
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Purojit Mitra
Purojit is a Chartered Engineer and an MBA Graduate from SCMHRD Pune, one of the top tier…
Experience
Senior Associate Cx Innovation and Advisory
Jun 2025 — Present · Kolkata, IN
Part of Cognizant Moment CX - Advisory focusing on implementation of Gen AI / Agentic AI to redefine customer journeys~Working as a senior business analyst for a large European healthcare customer to transform and innovate their Contact center landscape via Genesys cloud implementation
Education
Heritage Institute Of Technology
Bachelor of Technology - BTech
2013 — 2017
Symbiosis Centre For Management and Human Resource Development
Master of Business Administration - MBA
2020 — 2022
St. Michael's High School
Secondary School
2001 — 2011
Baldwin Academy
High School Diploma
2011 — 2013
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