Purnima Verma

Customer Success Manager Handling Critical Issues & Escalations | Customer retention | Multichannel Support | Customer Experience Specialist

Role
Assistant Manager at Urbanic
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

Experience

  1. Assistant Manager

    Urbanic

    Oct 2024 — Present · Gurugram, IN

    Enhancing Workflow Efficiency and Supporting Strategic Initiatives, Review backend workflows, Monitor customer accounts, Ensure smooth product/service.

Education

  • School of Open Learning (DU SOL), University of Delhi

    Bachelor of Commerce - BCom

  • Rawal convent school

    Commerce

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