About Purbarag Jena
22+ years leading global presales, practice development, and solutioning for Digital…
Experience
Present
Skills
- Project Management
- Mis
- Workforce Management
- Incident Management
- Continuous Improvement
- Team Management
- Transition Management
- Call Centers
- Operations Management
- Revenue Forecasting
- Management Information Systems (Mis)
- Pmp
- Leadership
- Service Delivery
- Process Management
- Itil
- Resource Management
- Sla
- Telecommunications
- Strategy
- Management
- Six Sigma
- Call Center
- Pre-Sales
- Pre
- Process Efficiency
- Service-Level Agreements (Sla)
- Business Process Outsourcing (Bpo)
- Program Management
- Quality Assurance
- Bpo
- IT Operations
- Vendor Management
- IT Service Management
- Revenue Analysis
- Training
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