Pk K.
B2b Account Manager @Lorex Technology
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WORK HISTORY
B2b Account Manager @Lorex Technology
Markham, ON, CA
Core Responsibilities & Achievements:Account Ownership: Manage hundreds of active B2B clients across Canada and the U.S, helping businesses implement 4K surveillance systems tailored to industry-specific needs.Sales Enablement: Deliver solution-based recommendations that empower installers, IT managers, and procurement teams to make informed decisions, boosting retention and growth.Partner Program Support: Act as a front-line ambassador for the Lorex For Business Partner Program, offering exclusive access, project support, and pricing tiers for approved accounts.Loyalty Program & Campaign Execution: Drive adoption of the Lorex loyalty ecosystem, enhancing partner engagement and long-term value through targeted campaigns and incentives.Tech Stack Proficiency:Ecommerce: Daily use of Shopify-based platforms for quoting, order tracking, and personalized support.CRM: Leverage CRM tools (Salesforce, HubSpot) to track engagement, manage pipelines, and audit conversion performance.Analytics: Utilize integrated tools to report on key metrics, site behavior, and partner insights that influence buying decisions.Cross-Functional Collaboration: Liaise with marketing, product, and web development teams to align sales goals with platform optimization, site merchandising, and customer feedback loops.Operational Expertise: Familiar with SAP for inventory oversight, PO creation, and invoice generation to streamline fulfillment and avoid stock disruptions.Strategic Initiatives: Participate in programs like the Lorex Corporate purchasing, Non for Profit Support, Business upgrade to highlight high-value deals and refine outreach strategy. Highlights:Contributed to notable surveillance rollouts with Fortune 500 clients and growing franchises.Supported launch and continued enhancement of the Lorex Pro B2B ecommerce platform, now a central hub for professional buyers.Regularly exceed monthly performance KPIs in account growth, upsell value, and customer retention.
EDUCATION
University of Toronto Scarborough
Bachelor of Business Administration - BBA, Business Administration and Management, General
ABOUT PK K.
I’ve been selling long before I ever had a title—driven by the belief that trust…
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