Pupin Guillaume

Digital Workplace Solution Et Avant Vente @HCLTech

Toulouse, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2021 — Present

Digital Workplace Solution Et Avant Vente @HCLTech

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Toulouse, FR

Solution advisor for complete DWP services suite.

EDUCATION

2015 — 2015

CEGOS - Vente et negociation pour non commerciaux

Base de la vente et de la negociation

1998 — 1999

Project management - Technical part

na, Internal training

2011

T-Systems France - Project Management Rush UP [PMI]

Project Management - Rush UP

2012 — 2012

IBM - ITM 6 foundation & administration

Foundation for Tivoli implementation & setup

2018 — 2018

Corporate vision - Power Messaging

Power Messaging

2005 — 2005

BMC - Training : Remedy administrator

Admin ARS, ARS 6.0 - Remedy administrator

2006 — 2006

itSMF - Certification: ITL foundation

Certification: ITL foundation, ITL foundation training

2008 — 2009

SixSigma - GeenBelt By Celebrant

Green Belt, Management / Improvement

SKILLS

IT Service ManagementStratégie ITItilManagement Services ITManagement ITOutsourcingCentre De DonnéesTeam ManagementChange ManagementIT StrategyReporting & AnalysisGestion Des ServicesArchitecture De SolutionCoordinationConsultingService ManagementService DeliveryCustomer ServiceAvant-VenteIbm TivoliGestion D'équipeProject ManagementOutsourcing ITIT OutsourcingPrestation De ServiceGestion De ProjetIT ManagementItsm ProcessesPre-SalesData Center

ABOUT PUPIN GUILLAUME

Hello and welcome to visit my profile. The last 3 years, my career at HCLtech has been a journey of growth and enrichment, where every project has been a testament to the power of collaboration and innovation. Each day brings new opportunities to learn, adapt, and excel, and I am eager to carry this forward into future endeavors. The joy I derive from solving complex challenges and witnessing the positive impact of my contributions is unparalleled. My approach has always been client-centric, ensuring that their needs are met with the highest standards of excellence and creativity. Each day, I look forward to cultivating deeper relationships, fostering mutual trust, and continuing to innovate in ways that drive success for all stakeholders. The dynamic nature of my job keeps me motivated and excited about the possibilities that lie ahead. I’m resilient, adaptable, and always positive. I thrive on constructive criticism, as it pushes us forward. I bring energy and expressiveness to everything I do. My work is fun, creative, and full of engaging challenges. Please feel free to reach out for a discovery call – I am enthusiastic about exploring how we can collaborate and achieve great things together.#KeyWord :Service Management, Service Delivery, Pre Sales, Consulting Sales #Speciality: Workplace management, ITSM Tools & processes, Transition & Migration of services, Data management, Reporting (KPI, Production, Inventory.)#Skills : Capacities of analysis, International experiences, Management and communication, Team spirit, Sense of quality, Customer service, Good autonomy, Very curious, creative & always optimistic.

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Pupin Guillaume — Digital Workplace Solution Et Avant Vente at HCLTech in Toulouse, FR | Unifers