Punith Kumar
Operational Excellence - Fleet Management @Flink
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WORK HISTORY
Operational Excellence - Fleet Management @Flink
Berlin, DE
Assisted in optimising the utilisation and performance of fleet across multiple regions- Providing data-driven insights and KPI dashboards to inform fleet management strategies and drive continuous improvement- Helped streamline internal processes by creating Zendesk automation, forms and improving ticket categorisation- Handled Zendesk support tickets related to broken batteries, stolen bikes, and other service-reported issues- Tested the performance of new bikes upon arrival to ensure they met quality and safety standards before deployment- Created clear process visualisations to document and improve operational workflows, supporting better team alignment and onboarding.
EDUCATION
SRH Berlin University of Applied Sciences
Master of Science - MS
University of Sunderland
Master of Business Administration - MBA
Mangalore University
Bachelor of Business Administration - BBA
ABOUT PUNITH KUMAR
I\'m a supply chain and procurement analyst with a passion for simplifying complexity and…
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