Punit Saraswat

About Punit Saraswat

With an MBA in Marketing and IT from Lucknow University and over eight years of banking experience, I have developed strong skills in relationship development, presentation, and Microsoft PowerPoint. I have in-depth knowledge of CASA, fixed deposit, and third-party products, and I ensure that the sales channel is adequately trained, productive, and compliant with all regulatory requirements and guidelines.As a Branch Sales Manager at Bandhan Bank, I lead a team of customer service and sales officers to achieve the business objectives of the retail liabilities sales channel. I have successfully delivered excellent customer service and met the financial needs of various clients, resulting in increased customer retention and satisfaction. My goal is to leverage my expertise in retail liabilities sales and marketing to grow and serve the customer base of Bandhan Bank.

Experience

1. Officiating Branch Head and Branch Sales Manager

   Bandhan Bank

   Oct 2022 — Present · Lucknow, IN

   Direct reports° Costomar service officer.° senior sales officer.key responsibilities ° responsible for achieving the business objectives of the retail liabilities sales team for the branch and meet the value volume and channel productive metrics.° in depth knowledge of CASA fixed deposit and third-party product.° ensuring sales channel productive.° ensuring that the sales channel is aware of and adheres to all regulatory requirements and guidelines KYC,AML,CFT etc. at all times.° rendering excellent customer service and needs are understood and met through the various financial product offering of the bank. ° ensure the sales channel is adequatey trained on the products of the bank and sales processes and highly motivated and engaged at all time.° formulating and implementation of sales and service strategies.° coordination between all the sales supports department.° the position holder is expected to delineate his key performance indicators down the line among his team members and take a periodic review of performance achieved undertake variance analysis & revisiting action plan whenever required.° any other activities as assigned from time to time to enhance the branch banks positioning and profitability.

Education

• Choudhary Charan Singh University, Meerut

  bachelor of computer application , Computer Science

  2007 — 2010

• Lucknow University, Lucknow

  Master of Business Administration - MBA, Marketing it

  2011 — 2013