Puneet Dhar

About Puneet Dhar

Achievement-driven professional with 24 years of experience in technology solutions for Enterprise, Mid-Market, Government, and Service Providers across India & SAARC.I bring a strong technical background with extensive expertise in the video conferencing industry, spanning on-premises infrastructure and cloud-based services. My proficiency includes platforms such as Microsoft Teams and Zoom, as well as solutions enabling service providers to deliver Video as a Service (VaaS).Certified as an AWS Solution Architect – Associate, I have a deep understanding of cloud architecture and implementation strategies. My technical knowledge extends to IP Telephony, Messaging, and Wireless (Radio Frequency – S&C Band) technologies, along with experience in Virtualization platforms like VMware and Hyper-V. I also specialize in network and cloud security, ensuring robust and scalable solutions for diverse environments.I am passionate about leveraging advanced technologies to streamline communication, enhance collaboration, and drive innovation in connected solutions.Proficient in cultivating strong customer relationships through a consultative approach, delivering tailored guidance on technology solutions and their benefits. Adept at leveraging emerging technologies to drive innovation, optimize outcomes, and identify opportunities for upselling and cross-selling to meet evolving customer needs.Demonstrated leadership qualities with a strong passion for enhancing technical expertise and staying updated on industry trends and competitive insights. Skilled in mentoring and guiding team members, empowering them to excel in their roles and responsibilities while fostering a collaborative and growth-oriented environment.Experienced in developing and implementing resource planning and allocation strategies aligned with business objectives. Expertise includes performance management, compensation planning, and talent acquisition.

Experience

1. Sales Engineering Leader (India & Saarc)

   Crestron Electronics

   Aug 2021 — Present · New Delhi, IN

   Mentor and lead a team of 15 presales resources to drive customer excellence and attain business goals.Supporting sales teams in winning opportunities by providing effective resources, delivering compelling demonstrations or proofs of concept (POCs), and sharing actionable competitive intelligence.Foster a culture of teamwork by organizing regular team meetings, brainstorming sessions, and collaborative problem-solving.Sharing customer and partner feedback effectively with the Product Team to significantly influence product improvement and alignment with market needs.Providing competitive insights to the Product Team to enhance their ability to address market demands and differentiate our offerings.

Education

• Faculty of Management Studies - University of Delhi

  MBA

  2008 — 2011

• B.N. College of Engineering, Amravati University, Maharashtra

  Bachelor of Engineering

  1995 — 1999

Skills

• Internet Protocol (Ip)
• H.323
• Telephony
• Solution Architecture
• Servers
• Mpls
• Avaya Products
• Cisco Systems Products
• Solution Selling
• Networking
• Unified Communications
• Voice Over Ip (Voip)
• Avaya Technologies
• Voip
• Data Center
• Team Management
• Cloud Computing
• Managed Services
• Call Centers
• Business Development
• Ip
• Service Delivery
• Technical Support
• Avaya Ip Telephony
• Isdn
• Unified Messaging
• Avaya
• Network Design
• Wireless
• Pre-Sales
• Sip
• Telecommunications
• Vendor Management
• Video Conferencing
• Session Initiation Protocol (Sip)
• Strategy
• Wan
• Cisco Technologies
• Ethernet