Puneet Bhardwaj
Customer Experience Associate @ Beem | The 10 Pillars of Customer Experience
- Role
- Customer Experience Associate at Beem
- Location
- Una, HP, IN
- LinkedIn followers
- 500 followers
About Puneet Bhardwaj
As a Customer Experience Associate at Beem, I contribute to delivering exceptional customer support, leveraging tools like Jira and Freshdesk. My ability to analyze customer feedback and provide actionable solutions ensures a seamless service experience. My work is centered around enhancing customer satisfaction and building trust through effective issue resolution and collaboration. With a Bachelor of Technology in Electronics, and Communications Engineering from DAV Institute of Engineering and Technology, I have cultivated analytical and technical competencies that directly support my customer experience initiatives. My career reflects a strong commitment to improving processes, reducing complaints, and fostering positive customer relationships.
Experience
Customer Experience Associate
Jul 2023 — Present
Education
DAV Institute of Engineering and Technology
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
2013 — 2017
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