Puneet Jain
Senior Service Delivery Manager @YES BANK
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WORK HISTORY
Senior Service Delivery Manager @YES BANK
Mumbai, IN
EDUCATION
Visva-Bharati
Master of Business Administration (MBA)
Indian Institute of Technology, Roorkee
Executive Post Graduate Certification in Cloud Computing and DevOps
ABOUT PUNEET JAIN
As a Senior Service Delivery Manager at YES BANK, I oversee the end-to-end delivery of IT and Telecom solutions for various clients across different sectors. With over 12 years of experience in the Telecom and ITES industry, I have acquired a strong expertise in post-sales, service delivery, project management, and customer and vendor management. I have successfully delivered complex and large-scale projects involving UMTS, CDMA, GSM, DNAC, ISE, WSA, VPN, ACI, core network, NOC setup, management and system deployment. I have also contributed to the corporate strategy planning, risk mitigation and control, P&L management, resource optimization, and training and career development of the service delivery team. I hold multiple certifications, including MCSE, PMP, and PRINCE2, that demonstrate my proficiency and commitment to the field. My goal is to provide the best service delivery experience for the clients and the organization, while leveraging my skills and knowledge in the Telecom and ITES domain.
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