Puneet Thakur
Senior Exchange Ops Engineer @Ameriprise Financial Services, LLC
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WORK HISTORY
Senior Exchange Ops Engineer @Ameriprise Financial Services, LLC
Gurugram, IN
EDUCATION
Anglo Sanskrit Model Sr. Sec. School
B.Tech, Non medical
Green Hills Engineering College
Bachelor of Technology (BTech), Computer Science
SKILLS
ABOUT PUNEET THAKUR
Experienced and driven IT Professional with a strong track record supporting and leading enterprise IT environments across Microsoft M365 and Domino’s Australia & New Zealand. With deep expertise in Microsoft 365, Exchange Online, Azure AD, Windows Server, and enterprise support systems, I bring both technical proficiency and team leadership to every role I take on.At Concentrix, I worked as a Senior Technical Advisor, specializing in Office 365 Exchange Online, Security & Compliance, Azure Active Directory, and the Microsoft 365 Admin Center, where I provided advanced solutions to enterprise customers.As an M365 Technical Lead at Web Synergies, I led a Microsoft Partner support team, mentoring engineers and solving complex issues related to Outlook, AD Connect, identity sync, and cloud integration—successfully driving the team to meet and exceed client expectations.Earlier, at 1ICT India Pvt Ltd, I gained hands-on experience across a wide range of technologies including Windows Server, VMware, Hyper-V, Active Directory, and MS SQL—supporting critical IT infrastructure for a large and fast-paced retail environment. Key Skills:• Microsoft 365 (Exchange Online, Outlook, Security & Compliance)• Azure AD & AD Connect• Windows Server & Active Directory• MS SQL Database Management• VMware, Hyper-V Virtualization• Identity & Access Management• Technical Team Leadership• Enterprise IT Support & TroubleshootingKnown for a proactive approach, strong mentoring capabilities, and a commitment to continuous improvement, I thrive in dynamic IT environments where reliability, collaboration, and innovation are key.
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