Puneet Singh Chouhan
Senior Quality Specialist @Arcgate
- Role
- Senior Quality Analyst at Arcgate
- Location
- Udaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Puneet Singh Chouhan
Experienced professional with a strong background in the KPO and BPO sectors, specializing in client communication, customer support, and backend operations. Proficient in both English and Hindi, with hands-on experience in voice and chat support. Skilled in handling diverse client needs, delivering excellent customer service, and maintaining high satisfaction levels. I also have solid experience in lead generation, data entry, and web research tasks. Dedicated, detail-oriented, and always focused on driving results and maintaining efficiency in every project I take on.Having a good team leadership quality and comfortable in working in any shifts (US & UK shift)- Also an expert in Math problem-solving—known for delivering clear, step-by-step solutions with strong conceptual explanations. A versatile, detail-oriented professional with a focus on quality and results.
Experience
Senior Quality Analyst
Apr 2025 — Present
Education
Mohanlal Sukhadia University
Bachler's of Science, P.M.G
2015 — 2018
Mohanlal Sukhadia University
Master's of Mathematics
2018 — 2020
Mohanlal Sukhadia University
Bachelor's of Education, Mathematics and Physics
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