Puneet Singh

Network Cum Field Engineer @Ebix Technologies

TD

Results-driven IT professional with proven experience as a Network cum Field Engineer, specializing in data center infrastructure, network administration, and on-site technical support. Adept at maintaining high-availability systems, optimizing network performance, and supporting mission-critical applications across distributed environments. Demonstrates strong field execution, coordination with central teams, and adherence to best practices in data center management and security.Key Responsibilities:Managed end-to-end data center operations, including server installations, network configuration, power management, and structured cabling.Deployed and maintained network infrastructure comprising routers, switches, firewalls, and load balancers to support secure and scalable connectivity.Installed, configured, and maintained physical and virtual servers (Windows/Linux) and managed user authentication, file systems, and DNS services.Handled field support for remote locations, including equipment rollout, troubleshooting hardware/software issues, and coordinating with central IT teams.Monitored data center health using network and server monitoring tools, proactively resolving performance and connectivity issues.Implemented backup and recovery protocols, managed storage resources, and ensured business continuity through redundancy planning.Ensured compliance with security standards, access controls, and environmental best practices in the data center.Prepared detailed documentation, including asset inventory, network diagrams, incident reports, and maintenance logs.Coordinated with third-party vendors for equipment procurement, installation, and support services.

Punjab University

Postgraduate Degree, Computer Programming, Specific Applications

Punjab Technical University

Bachelor's degree, Computer Science

Punjab State Board of Technical Education and Industrial Training

Diploma of Education, Computer Science