Puneet Pahuja
Technical Account Manager | Ex-Evalueserve | Customer Success | Upselling | Customer Onboarding | Strategic Relationship Building
- Role
- Account Manager at Ably Soft
- Location
- Chandigarh, CH, IN
- LinkedIn followers
- 500 followers
About Puneet Pahuja
A motivated and result-oriented professional with 3.5+ years of experience in Business Analysis, Competitive Intelligence, and Client Relationship Management, now excelling as an Associate – Account Management at Ablysoft. Passionate about delivering exceptional customer experiences, driving growth through upselling and cross-selling, and ensuring smooth customer onboarding.In my current role, I focus on building strong client partnerships, resolving escalations, and aligning solutions with customer needs to maximize satisfaction and business value. My expertise spans customer success strategies and effective communication with the clients.Previously at Evalueserve, I supported strategic initiatives in competitive intelligence, market research, and benchmarking, helping organizations stay ahead of industry trends and improve market positioning.I’m eager to connect with forward-thinking teams and contribute to customer-centric solutions that fuel innovation and sustainable growth.
Experience
Account Manager
Jul 2025 — Present · Chandigarh, IN
At Ably Soft, I support business growth by ensuring customer success through seamless onboarding, proactive communication, and relationship management. My key responsibilities include driving upselling and cross-selling opportunities, handling client escalations, and collaborating with internal teams to deliver tailored solutions that enhance customer satisfaction and long-term retention.
Education
Chitkara University
Master of Business Administration - MBA, Marketing
2020 — 2022
SGGS College, Chandigarh (Panjab University)
Bachelor of Computer Applications, Computer Science
2016 — 2019
SD Public School, Chandigarh
Business/Commerce, General
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