Puneet Kumar

Operations Coordinator @Emterra Environmental

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

Operations Coordinator @Emterra Environmental

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North Vancouver, BC, CA

Ensuring daily operations run efficiently by coordinating between departments.2. Communicating with team members to ensure tasks are completed on time.3. Monitoring the workflow and helping resolve any issues that arise during operations.4. Providing administrative assistance to the operations team or managers.5. Scheduling meetings, managing calendars, and organizing events.6. Handling correspondence, including emails, phone calls, and other communications.7. Managing inventory, ordering supplies, and ensuring the availability of necessary materials or equipment.8. Tracking and documenting data related to operations, preparing regular reports on KPIs. Addressing customer inquiries, complaints and ensuring proper follow-up.10. Ensuring that customer orders and requests are processed efficiently and maintaining a high level of customer service during daily operations11. Conduct site visits for new buildings and developments to assess service needs, maintain records of all active agreements and upcoming once.12. Coordinate daily collection routes and schedules for recycling trucks and Communicate route changes, delays, or special instructions to drivers.13.Ensure all operations follow safety regulations and environmental standards and report any incidents or hazards to the appropriate personnel.

EDUCATION

2013 — 2016

Kalinga University, Raipur

Bachelor of Commerce (B.Com.)

SKILLS

ManagementTeam ManagementPublic SpeakingCustomer ServiceSocial MediaSocial Media MarketingCustomer Relationship Management (Crm)PowerpointCrmSalesTeamwork

ABOUT PUNEET KUMAR

Detail-oriented and highly organized Operations specialist with 10 years of experience in managing and supporting operational activities within the environmental services sector. Adept at coordinating day-to-day operations, streamlining processes, and ensuring compliance with environmental regulations. Skilled in managing inventory, coordinating staff schedules, and working closely with cross-functional teams to ensure seamless service delivery. Proven ability to support projects focused on sustainability, resource conservation, and waste management, while maintaining a strong commitment to environmental responsibility. Strong communicator with excellent problem-solving abilities and a customer-centric approach to addressing client needs. Dedicated to improving operational efficiency and contributing to the success of environmental initiatives.

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