Puneet Dawer

About Puneet Dawer

Seasoned Engineering Leader & Site Lead with 18 years of experience building and scaling high-performing engineering teams, including leading an organization of many scrum teams. Demonstrated success in talent acquisition, retention, and cultivating a culture of technical excellence, accountability, and collaboration.Extensive hands-on experience in enterprise-grade ERP and security product development, with deep expertise in Identity and Access Management (IAM), Single Sign-On (SSO), Multi-Factor Authentication (MFA), and NetSuite ERP connectors. Currently serving as Site Lead for the NetSuite Connector group, responsible for driving end-to-end product delivery, cross-functional alignment, and team development.Known for execution excellence, having implemented scalable development processes and engineering best practices across complex enterprise software initiatives. Adept at risk and conflict management, maintaining team cohesion while navigating high-stakes challenges.Proven ability to manage stakeholder expectations and work seamlessly with distributed teams across the US and Europe. Combines strong technical acumen with strategic leadership to guide teams through critical architectural decisions and deliver high-impact results.

Experience

1. Senior Software Engineering Manager

   Oracle

   Sep 2022 — Present · IN

   Built the NetSuite Connector India engineering organization from scratch — hired and trained 30+ developers and testers, establishing 4 high-performing Scrum teams within the first year.Drove end-to-end product delivery for NetSuite Connector — an iPaaS solution enabling seamless data mapping and automation across eCommerce, POS, online marketplaces, and 3PL platforms including Shopify, Amazon, Salesforce, Outlook, WooCommerce, and Walmart.Established engineering metrics and KPIs to measure and continuously improve reliability, scalability, availability, and cost efficiency across the platform.Implemented automation tools to improve build times, reduce deployment cycles, and optimize resource utilization — significantly enhancing team productivity.Managed cross-functional collaboration with US and Europe counterparts, driving stakeholder alignment and ensuring consistent, on-schedule delivery across geographies.Currently building next-generation ERP Connectors taking an AI-first approach, leveraging RAG, LangGraph, and Agentic AI frameworks to deliver intelligent, scalable enterprise integrations.Serve as Site Lead for the NetSuite Connector group, responsible for managing managers, cross-functional alignment, and team development — while driving deep collaboration with Professional Services, GTM, and Pre-Sales teams beyond core engineering responsibilities. Remain highly hands-on with system design and engineering, actively contributing to architectural decisions and technical direction.Netsuite Connector: NetSuite Connector allows you to set up data mapping between NetSuite and your eCommerce storefronts, point-of-sale (POS) systems, online marketplaces, and third-party logistics providers. By automating data transfer, you keep your vital information centralized and eliminate manual data entry, costly errors, delays, data exports, and processes managed with spreadsheets and email.

Education

• National Institute of Technology Calicut

  MCA, computer science

  2005 — 2008

Skills

• Eclipse
• Servlets
• Tomcat
• Programming
• Xml
• Unix
• Perl
• Oracle
• Java Enterprise Edition
• Security
• Two-Factor Authentication
• Web Services
• Java
• Android Development
• Java Message Service(Jms)
• Shell Scripting
• Webservices
• Core Java
• Jsp