Puneet Chadha Deloitte

WORK HISTORY

EDUCATION

ABOUT PUNEET CHADHA DELOITTE

Experienced Account Director, PMP & ITIL certified professional with 21+ years of experience in multiple Industries like Telecom (BSS and CORE Network), BPS and IT with an expertise around Heading E2E Delivery, Business development and Account Management, Market Research & Growth Strategies.Currently working with Airtel as Digital Service head Worked with Tech Mahindra as Account Director cum Delivery- Head of Indonesia, Heading Team of 200+ people and managing P&L of 25+ Million USD. Deep understanding of Telcom ecosystem; like (Microwave/Radio Frequency Backhaul products) and BTS/BSS tower Management(Indus Tower) A joint venture of Airtel, Vodafone and Idea and acquires premises on rent for erection of mobile towersExpertise in managing and heading engagement like Digital Transformation, Greenfield and Brownfield Implementation, Delivery, Negotiation, Customer Relationship Management (CRM), People Management.Hands-on experience in high-end business consultation, establishing Onsite-offshore delivery teams, competency development, design & build with technology/vendor agnostic solutions for mid-market and large enterprises.Expert in leading teams to the big picture, conceptualizing, developing and implementing solutions, partnering closely with Business Leaders & Stakeholders to achieve higher levels of efficiency & effectiveness.Ensuring high customer satisfaction by cultivating and owning the strong interpersonal and corporate CXO relationships.Extensive exposure to the multi-national and multi-cultural work environment of ASEAN (Indonesia, Vietnam, Middle East(Oman) and India. This global business background empowered me cultural dexterity; humility, a willingness to listen, sensitivity to cultural nuance, and the agility to adapt effect change, resolve conflicts, and ensure collaboration at all levels.