Pulkit Kumar Chauhan
Customer Success Manager for APAC Region @ Mercer Mettl | Ex - Chegg
- Role
- Customer Success Manager at Mercer
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Pulkit Kumar Chauhan
Customer Success Manager with 8+ years of experience driving retention, renewals, and…
Experience
Customer Success Manager
Jul 2022 — Present · Gurugram, IN
Currently, as a Customer Success Manager for the APAC region at Mercer | Mettl, I am responsible for engaging with clients from diverse domains including corporate, educational, and government. My primary focus is on driving business growth in the region by enhancing customer engagement and retention.In this role, I facilitate customer onboarding and training to ensure that new customers are effectively introduced to our product offerings. By doing so, I am able to create a more meaningful and long-lasting customer experience, which resulted in higher customer satisfaction levels.
Education
The ICFAI University, Dehradun
Bachelor of Technology (B.Tech.)
Jamia Millia Islamia
Master of Business Administration (M.B.A.)
Skills
- Microsoft Office
- Steam Turbines
- Marketing Strategy
- Management
- Supply Chain Management
- Microsoft Powerpoint
- International Business
- Business Strategy
- Team-Oriented
- Leadership
- Powerpoint
- Microsoft Excel
- Marketing
- Photoshop
- Factory
- Market Research
- Research
- Teamwork
- Team Management
- Event Management
- Autocad
- Business Development
- Internet
- English
- Microsoft Word
- Event Planning
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