Pulkit Garg
Career Mentor | Supply Chain Consultant | Key Account Management | Process Optimization | Digital Transformation | Strategy & Operations | Customer Success | Supply Chain Management
- Role
- Deputy Director - Strategy and Transformation at PepsiCo
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Pulkit Garg
I help students and working professionals improve their CVs and profile, get interviews and land offers with prestigious organizations. For consultation, drop a message on 70••••••43.Customer success lead for Integrated Business Planning for European Markets. Currently, managing portfolio of 8+ markets using O9 applications.I have successfully managed multiple client accounts with a combined revenue exceeding $5 million across the UK and Europe, consistently driving customer success and satisfaction, value realization, and operational excellence through proactive client relationship management and strategic account planning.Experienced supply chain management and customer success professional with a proven track record in the IT services and management consulting industry. Over the past 10 years, I have developed deep expertise in SAP Integrated Business Planning (IBP), Kinaxis Maestro/RapidResponse and O9 applications. My core competencies include demand planning and statistical forecasting, inventory and warehouse management, and delivering tailored solutions for clients in the FMCG, automotive, and logistics sectors.Additionally, I am skilled in leveraging AI/ML models to design innovative solutions that enhance customer experience and ensure customer success.
Experience
Deputy Director - Strategy and Transformation
Jun 2025 — Present · Gurugram, IN
Leading IBP customer success, sustain and operations, triaging IBP and O9 architecture, technical and functional issues for all Europe markets.
Education
National Institute of Technology, Kurukshetra, Haryana
Bachelor of Technology (B.Tech.), Electrical Engineering
2009 — 2013
Indian Institute of Management, Kozhikode
Post Graduate Diploma in Management, Logistics, Materials, and Supply Chain Management
2016 — 2018
Skills
- English
- Outlook
- Microsoft Office
- Microsoft Word
- Powerpoint
- Microsoft Excel
- Research
- Photoshop
- Customer Service
- Windows
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