Pulakesh Banerjee

Senior Consultant @Deloitte

Kolkata, WB, IN
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+91 *********19

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WORK HISTORY

Jan 2024 — Present

Senior Consultant @Deloitte

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Kolkata, IN

EDUCATION

2008 — 2011

Techno India College Of Technology

Master of Computer Applications (MCA), Computer Science

2003 — 2007

Vidyasagar College

Bachelor of Science (B.Sc.), Mathematics

SKILLS

Service-Now.comTestingTest ManagementManual TestingJiraTest CasesIncident ManagementSystem TestingIT Service ManagementAgile MethodologiesTest PlanningChange ManagementScrumItilUnixRegression TestingProblem ManagementXmlAgile TestingWeb ServicesBlack Box TestingService CatalogSoftware Quality AssurancePerformance TestingKnowledge ManagementQuality CenterRequirements AnalysisProcess Consulting

ABOUT PULAKESH BANERJEE

Total of 13+ years’ experience with Functional Consultant and Quality Assurance role Well-deserved knowledge of ServiceNow ITSM, GRC and HRSM modules with 8.5+ years’ experience Having a sound knowledge on quality assurance and test strategy with 11 years’ experience Good knowledge on ServiceNow platform on ITSM, HRSM and GRC modules as a business analyst and functional consultant Sound knowledge on Automated Test Framework (ATF) Having knowledge on requirement gathering, requirement analysis and formulate requirements to user stories Strong understanding on quality assurance (QA) and testing platform Having experience on customer demo, training and UAT Having experience on client handling Working knowledge as a team lead and handling multiple teams / projects at a time Good exposure as a team lead. Having experience to work with multiple teams / projects simultaneously Working as a mentor to junior members Good exposure on Agile methodology

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Pulakesh Banerjee — Senior Consultant at Deloitte in Kolkata, WB, IN | Unifers