Puja Jha

Manager Business Analyst @JPMorganChase

Evaluate submitted changes to identify impacts to data, systems, and processes. This includes documenting requirements and asking the appropriate probing questions to assess complexity and determine possible solutions. Assist with prioritization of changes per scope including building the dashboard to track overall progress for all requests. · Participate on Release Management related meetings, including communicating status to Quality team, and IT on changes, and impacts. · Perform run-the-engine duties for assigned processes: sampling, test set up, production support, and report and data generation. Monitor process to ensure appropriate processing, including building detective controls to monitor process health. · Assist users to trouble shoot issues among reports, systems, processes, and procedures. · Perform user acceptance testing, data validation as needed · Build and maintain positive relationships with users of the technology, tools and data. · Liaison with technology organizations, IT leadership, software vendors, and other data suppliers as an advocate for QA technology and data warehousing requirements · Perform maintenance to existing tools, platforms, databases, and tables · Develop and program new business processes. · Identify opportunities for process, software, or technology improvement to improve efficiency, reduce cost, and enhance process or controls.