Puja Patel
Vice President Process Improvement | Continuous Improvement Expert | Optimizing Processes & Delivering Results | Data-Driven CX Strategist | Transforming Operations & Customer Satisfaction | Creative Problem Solver |
- Role
- Vice President of Process Improvement at Artis Senior Living
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Puja Patel
Continuous Improvement & Lean Management | Customer Experience Leader | Change Management & Organizational Transformation | Talent Leader |I\'m a passionate customer experience advocate with a proven track record of transforming processes and driving multi-million dollar benefits. For over 10 years, I\'ve leveraged my expertise in Lean Six Sigma and data analysis to identify customer pain points and implement innovative solutions. As a results-oriented leader, I thrive in fostering cross-functional collaboration to achieve strategic optimization. I\'m skilled at navigating ambiguity and leading teams through effective change management. My passion lies in empowering both customers and employees through streamlined processes and data-driven insights.Beyond my professional pursuits, I actively seek opportunities to connect and share knowledge. Feel free to reach out if you\'re interested in networking, discussing customer experience best practices, or simply want to chat!(p•••••••@gmail.com)Clifton Strengths Finder: 1. Ideation2. Significance3. Relator4. Strategic5. Command
Experience
Vice President of Process Improvement
Dec 2025 — Present
Education
Rutgers University–New Brunswick
Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management
Rutgers Business School
Bachelors, Finance, Psychology
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