Lucia Pu Wang
Learning & Product Leader - I help companies design &implement innovative solutions that enable employees & customers to thrive.
- Role
- Global Head of Education & Platforms at TikTok
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Lucia Pu Wang
Accomplished and innovative learning & tech Leader with in-depth experience in leveraging cutting-edge technology and championing initiatives designed to enable employees to thrive. Proven track record of serving as a change agent for process excellence and business turnarounds on a global scale. KEY AREAS OF EXPERTISE:• Leadership• Learning & Development Solutions• HR Systems & Operations• Learning Management Systems• Content Management Systems• Agile Scrum Methodology for L&D • Change Management • System Implementation and Integration
Experience
Global Head of Education & Platforms
Jul 2023 — Present · Bellevue, WA, US
Oversee strategic planning, roadmap and execution for TikTok Global wide • Product education certifications and curriculums: led the initiation and creation of the product pro Greenbelt/Bluebelt certifications• Product and Education GTM standardization: Initiated the process of knowledge and skill readiness into product development lifecycle, global product launch calendar, and quarterly product launch window training & localization for both sales and end users.• TikTok Business Help Center: Initiated the roadmap and revamp plan for BHC, including entire site function revamp, business consolidation, content/taxonomy, insight dashboard, personalization and support integration.• TikTok Internal product knowledge base and CMS AI knowledge management.• TikTok Business AIGC knowledge management for all AI Agent in TikTok for Business.
Education
Shanghai Jiao Tong University
Bachelor's degree, Management Science
University of Illinois System
Master of Science (M.S.), Management Information Systems, General
Northern Illinois University
Doctor of Philosophy (Ph.D.) ABD, instructional technology
Skills
- Captivate
- Camtasia
- Articulate Storyline
- Spss
- Public Speaking
- Sas
- Higher Education
- Teaching
- Microsoft Office
- Data Analysis
- Microsoft Excel
- Fundraising
- Project Management
- Leadership
- Adobe Creative Suite
- Python
- Dreamweaver
- Google Analytics
- Qlikview
- Corporate Training
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