Praveen Khan
Head IT - Enterprise Technology, AI Infrastructure & Business Resilience | Driving Scalable, Secure, and AI-Driven Transformation Across Digital, Telecom, Energy & Retail Sectors
- Role
- Head IT - Enterprise Technology, Ai Infrastructure & Business Resilience at Jio
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Praveen Khan
I’ve spent 22 years moving from hands-on systems engineering to leading large-scale technology and business resilience for one of India’s most diversified enterprises. Along the way, I’ve learned that keeping a business always on and always secure takes more than infrastructure—it takes foresight, disciplined execution, and teams that care deeply about what they build. With a Master’s in Data Science and Engineering from BITS Pilani, an Executive Management qualification from Chicago Booth, and a PhD from IIT Patna, I bridge technology depth with strategic leadership across telecom, digital, energy, and retail ecosystems supporting over 400 million users.Over the years, I’ve led transformations that turned complexity into velocity. We built a zero-data-loss disaster recovery framework that ensured uptime for hundreds of millions of users, cut mean time to recover by 60%, and avoided multimillion-dollar loss exposure. My teams modernized hybrid cloud environments (IDC, OpenStack, Azure), shortened release cycles from six months to two weeks through automation and agile delivery, and scaled national digital platforms processing $100M+ in annual transactions. During COVID, we delivered digital solutions that reached nationwide scale within a week and supported 1.1 million surveys daily—real proof of resilience by design.I believe great outcomes come from empowered teams, clear goals, and shared ownership of resilience and risk. I lead by trust, clarity, and accountability—values that keep engineering sharp and culture strong. My focus now is on building intelligent, secure, and adaptive systems that enable future-ready AI adoption and sustainable growth. Always open to connect with peers driving the same mission.
Experience
Head IT - Enterprise Technology, Ai Infrastructure & Business Resilience
Apr 2017 — Present · Mumbai, IN
AI Infrastructure & Data Architecture:Led the enterprise-wide design and implementation of an AI Infrastructure Strategy spanning Digital, Telecom, Energy, and Retail businesses. Unified diverse data ecosystems into a cloud-native, scalable, AI-driven analytics platform built in partnership with a global data intelligence leader. Delivered a dual-network architecture separating user access and data-ingestion layers, improving throughput and performance by over 40%. Implemented zero-trust and least-privilege security principles across all layers, ensuring complete data isolation and compliance with global security standards. Scaled compute and AI capacity-doubling power footprint and deploying millions of virtual cores and thousands of GPUs to support real-time analytics and model training. Established a foundation for data democratization, accelerating AI adoption and reducing time-to-insight across the enterprise.Business Continuity & Disaster Recovery:Designed a zero-RPO (“no-loss”) disaster recovery framework supporting over 400 million users across banking, telecom, and retail ecosystems. Implemented SRDF, ODG, GoldenGate, Metro Mirror, and Global Mirror to ensure governance, resilience, and near-instant recovery across global data centers.Enterprise Program Delivery:Built and led a multi-technology engineering organization integrating 130+ enterprise applications across Java, GoLang, NodeJS, Oracle, and MongoDB. Established governance and automation frameworks that improved delivery efficiency by 30% and reduced program risk exposure.Government Digital Platforms:Directed large-scale digital infrastructure processing $100M+ in annual GST transactions, ensuring secure, compliant, and 24x7 available operations for critical governance workloads.Deliver enterprise-scale transformation by integrating AI-driven systems, resilient architecture, and continuity frameworks that drive sustainable performance and agility across Reliance’s diversified businesses.
Education
The University of Chicago Booth School of Business
Chicago Booth Accelerated Development Program (ADP) for Senior Executives
2016 — 2017
Indian Institute of Technology, Patna
Doctor of Philosophy - PhD, Crisis/Emergency/Disaster Management
TKM College of Engineering , Kollam
Bachelor of Technology - BTech, Computer Science & Engineering
1998 — 2002
Birla Institute of Technology and Science, Pilani
Master of Technology - MTech, Data Science & Engineering
Skills
- Team Management
- Data Center
- Leadership
- Consulting
- Customer Relationship Management (Crm)
- Agile Methodologies
- Management
- Operating Systems
- Integration
- Business Innovation
- Telecommunications
- Open Source
- Mysql
- Project Management
- Networking
- Business Analysis
- Business Strategy
- IT Strategy
- Data Center Architecture
- Web Application Security
- Security
- Enterprise Software
- Requirements Analysis
- Firewalls
- Cloud Computing
- Erp
- Crm
- Strategy
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