Psalm B.

About Psalm B.

Extensive experience in large scale and high-volume casinos slot operation management and environment.Proficient and proven ability to drive sustained superior financial performance through effective analysis, management, and aggressive optimization of business asset. Leveraging assets performance. Proven leadership in planning, managing teams and executing a large project to success in timely manner. Proven Track record of exceeding goals and increasing revenue without compromising customer service. Dealt with a variety of customer queries, concerns and issues.Consistent oversight and focus to ensure that operations are guided in all regards in accordance with the brand.Steadfast in focus on effectively managing all components impacting the guest experience - with the goal of achieving and sustaining superior levels of customer loyalty.Superior ability in developing and managing productive partnership-minded relationships with gaming vendors, fostering trust and mutual support. Succeeding the goal being to maximize revenue potential of all products as well as achieving competitive advantage.Obsessive with cleanliness and detailed presentation. Practiced open communication with outside departments to maintain a positive, professional and productive work environment.

Experience

1. Director of Slot Operations

   Gulfstream Park

   Jan 2023 — Present

Education

• Cebu Institute of Technology

  BSN

  2004 — 2008

• Cebu Institute of Technology

  Associate’s Degree

  2004 — 2006