Prabhakar Soni
Certified ITIL Practitioner, IBM Agile Practitioner, Infosys Agile Scrum in Practice Certified, Six Sigma Trained, Knowledge Management Fundamentals, and AI & ML aware!!
- Role
- Deputy Manager of Information Technology (Itil Practitioner) at HCLTech
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Prabhakar Soni
Focused on improving customer experiences. Operations Manager - Global Incident Mgr…
Experience
Deputy Manager of Information Technology (Itil Practitioner)
Jan 2025 — Present · Chicago, IL, US
Supporting ITIL Best Practices and Service Level Management
Education
DePaul Driehaus College of Business
Masters Degree Course work, Engineering
1998 — 1999
University of Illinois Chicago
Bachelor of Science, Electriacl Engineering - Electronics
1984 — 1986
Skills
- Program Management
- IT Operations
- Vendor Management
- Offshoring
- Cisco Technologies
- IT Service Management
- Problem Management
- Pmp
- Leadership
- Ca Technologies Products
- Change Management
- Network Monitoring Tools
- Windows Server
- Service Delivery
- Business Analysis
- Global Delivery
- IT Strategy
- Offshore Management
- Business Process Improvement
- Telecommunications
- Training
- Customer Satisfaction
- Contract Negotiation
- Sla
- Itil Practitioner
- Drive for Success
- Enterprise Architecture
- Offshore Operations
- IT Outsourcing
- Process Improvement
- Help Desk Support
- Incident Management
- Quality Improvement
- Release Management
- Outsourcing
- Networking
- Network Administration
- Disaster Recovery
- Data Center
- IT Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.