Jitesh Kumar

About Jitesh Kumar

With over 18+ years of experience in technology leadership and program management, I specialize in driving SaaS platform growth, digital transformation, and secure enterprise solutions. As a Senior Technical Program Manager, I focus on aligning technology initiatives with business outcomes, enabling organizations to scale efficiently while maintaining resilience, security, and customer trust.Throughout my career, I have led global engineering teams and managed large-scale SaaS platforms, helping businesses expand, improve customer retention, and adapt to evolving market demands. My strength lies in connecting business strategy with technology execution, ensuring that programs deliver measurable value rather than just technical outcomes.I bring a strong foundation in program and delivery leadership, supported by certifications including PMP, Microsoft Azure AI, and CISM, with a particular focus on building secure, scalable, and high-performing systems. My experience spans long-term client partnerships, distributed team leadership, and the successful delivery of complex initiatives across multiple time zones.I am passionate about developing strong teams and future leaders, fostering a culture of ownership, accountability, and continuous improvement. By combining strategic thinking, operational discipline, and technical depth, I help organizations navigate complexity and turn challenges into sustainable growth opportunities.My focus is on driving business impact through technology, strengthening organizational capabilities, and delivering solutions that create lasting value for both customers and stakeholders.

Experience

1. Senior Technical Program Manager

   Netsmartz

   Jan 2024 — Present · Chandigarh, IN

   Led a team of over 40 engineers to develop a high-scale SaaS platform, driving 10x business growth. • Spearheaded end-to-end program management, ensuring timely delivery of complex projects through agile methodologies. • Enhanced customer retention by implementing a distributed leadership model, fostering collaboration across global teams.

Education

• Himachal Pradesh University , Shimla

  Bachelor of Science - BS, Physics, Chemistry, Maths

  2000 — 2003

• Punjab Technical University

  Master of Computer Applications (MCA), Computer Science

Skills

• Mysql
• Javascript
• Xml
• Sql
• Asp.net
• Agile Methodologies
• C#
• .net
• Team Management
• Html5
• Microsoft Sql Server
• Benefits Negotiation
• Software Development
• Web Services
• Project Management
• Talent Acquisition
• Software Development Life Cycle (Sdlc)
• C
• Team Leadership
• Ajax
• Web Development
• Jquery
• Web Applications
• Php
• Cascading Style Sheets (Css)
• Html