Collins Sarmento

About Collins Sarmento

I help organizations turn complexity into clarity by designing automation and integration solutions that work in the real world, not just in demos.For more than 13 years, I’ve partnered with banks, lenders, accounting firms, casinos, leasing companies, and investment organizations to modernize document- and data-heavy processes. My focus is simple: help teams move faster, reduce risk, and scale without adding operational burden.What sets my approach apart is that I’ve lived on both sides of the table. I started deep in the technical weeds - building, integrating, and troubleshooting systems - and grew into product and leadership roles. That perspective means every solution I design is practical, sustainable, and grounded in what will actually succeed long term for IT, operations, and the business.At Initium SoftWorks, I lead Product, AI, Intelligent Data Capture (IDC), and Process Automation initiatives. I work closely with customers to- Replace manual, error-prone workflows with intelligent automation - Integrate siloed systems through secure, scalable APIs - Deploy IDC solutions that handle real-world document chaos—not just clean samplesAlong the way, I’ve- Delivered 100+ IDC and automation projects across SMBs and global enterprises - Built multi-tenant, enterprise-grade platforms recognized by partners for technical leadership - Helped clients reduce processing times from days to minutes while improving accuracy and compliance - Been brought in to turn around stalled or failed implementationsClients trust me because I’m transparent, pragmatic, and outcomes-driven. I don’t oversell AI, automation, or integrations, I help teams apply them where they actually create value.Beyond delivery, I’m passionate about education and enablement. Whether I’m training end users, mentoring teams, or speaking about the future of AI and intelligent automation, my goal is always the same: help people succeed with the technology they invest in.If you’re building products, modernizing operations, or trying to make sense of AI, automation, and integrations, I’m always open to connecting and exchanging ideas.

Experience

1. Principal, Director of Product, Idp, and Process Automation

   Initium Softworks Isw

   Aug 2021 — Present · Charlotte, NC, US

   As Director of Product, Intelligent Document Processing (IDP), and Process Automation, I lead the strategy, development, and execution of ISW’s intelligent automation and integration platforms. My focus is on building AI-driven, scalable products that help organizations understand, move, and act on data across complex enterprise ecosystems.I own the end-to-end product vision across document intelligence, AI-powered automation, and integration platforms (iPaaS) translating real customer problems into market-ready solutions built primarily on the.NET ecosystem. My work sits at the intersection of AI, product management, and enterprise architecture, ensuring innovation delivers measurable business value.Key Responsibilities & ImpactDefine and execute product vision and roadmaps for AI-enabled IDC, document intelligence, integration, and automation solutions.Lead development of intelligent systems leveraging machine learning, NLP, and rules-based automation to classify documents, extract insights, and orchestrate end-to-end workflows.Architect low-code/no-code, multi-tenant platforms that securely integrate cloud and on-prem systems while reducing data silos.Partner closely with engineering, sales, and marketing, often acting as a technical product evangelist and pre-sales leader, to deliver differentiated, AI-driven solutions.Work directly with enterprise customers in regulated industries including financial services, lending, accounting, and tax to ensure products meet real operational, security, and compliance needs.Shape go-to-market strategy, product positioning, and partner enablement to drive adoption and growth.ResultsDelivered AI-powered products that reduce manual effort, improve operational efficiency, and enable customers to scale automation initiatives driving digital transformation and sustained business growth.

Education

• Midlands Technical College

  Associate of Applied Science, Computer Technology: Web Programming

  2012 — 2013

• University of South Carolina

  N/A, Computer Information Systems

  2008 — 2012