Priyesh Srivastava
Service Delivery | Customer Success | Technical Account Manager | Driving Customer Adoption, Retention, Upsell, & Business Outcomes | SaaS | Cloud | Private Cloud | Oracle Cloud | E2E Delivery.
- Role
- Csam at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Priyesh Srivastava
As a seasoned Customer Success Manager | Technical Account Manager | Service Delivery Manager, I bring over 9 years of experience delivering impactful post-sales strategies across SaaS, cloud, and product-based enterprises. My passion lies in driving customer value, building strong technical relationships, and aligning solutions to business goals—across AWS, Azure, GCP, Oracle Cloud, and Private Cloud environments.I specialize in the end-to-end customer journey, including:• Customer onboarding & enablement workshops• Use case discovery & technical implementation• Go-live planning & post-go-live support• Upsell/cross-sell strategy, renewals & account expansion• Churn mitigation & retention forecasting• Driving adoption, satisfaction & long-term success storiesI thrive in cross-functional environments—bridging Product, Engineering, Sales, and Support teams to ensure a seamless customer experience. I\'m passionate about simplifying complex cloud solutions and making customer relationships scalable, impactful, and profitable.If you’re looking for someone to own client success and elevate post-sales delivery, let’s connect.
Experience
Csam
Jul 2025 — Present · Bengaluru, IN
Education
Invertis Institute of Eng. , Bareilly
Engineer's Degree, Electronics and Communication Engineering
2009 — 2013
Caltech
Postgraduate Degree, DevOps
Skills
- Microsoft Azure
- Python
- Powershell
- Git
- Microsoft Office
- Apache
- Amazon Web Services (Aws)
- Tomcat
- Oracle Database Administration
- Microsoft Excel
- Powerpoint
- Maven
- Team Management
- Html
- C
- Docker
- Linux System Administration
- Chef
- Microsoft Word
- Sql
- Jboss Eap
- Ruby
- Photoshop
- Json
- Windows
- Weblogic Administration
- Jenkins
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