Priyen Joshi
Customer Success Analyst | Product Management | 2+ Years in B2B SaaS
- Role
- Customer Success Associate at Celoxis
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Priyen Joshi
Customer Success Manager with 2+ years of experience in SaaS and Telecom. At the intersection of technology and business, I blend customer success and software engineering expertise to deliver data-driven, user-focused solutions. Eager to contribute to product teams and drive revenue for the organisations.
Experience
Customer Success Associate
Nov 2024 — Present · Pune, IN
Cut project timelines by 30% by designing a new workflow system.Managed 50+ client accounts while hitting 90% of deadlines.Acted as the voice of the user to shape product strategy and align with business goals.Translated user pain points into clear product requirements, driving impactful solutions.Implemented product setups from user stories, ensuring data uploads and KPI alignment.
Education
NextLeap
Product Management Fellowship
Brihan Maharashtra College of Commerce
BBA(CA), Computer Applications
MIT World Peace University
Master of Computer Applications - MCA
2021 — 2023
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