Priyanshu Modak
Student at NMIMS
- Role
- Customer Service Specialist at Amazon
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Priyanshu Modak
As an AI engineer, I specialize in designing and optimizing artificial intelligence systems, particularly in natural language processing (NLP). My expertise encompasses machine learning, deep learning, and neural networks. I develop AI solutions for various applications such as language translation, sentiment analysis, and question answering, ensuring they\'re efficient, accurate, and scalable.
Experience
Customer Service Specialist
May 2025 — Present · US
Handled customer inquiries, complaints, and requests with a focus on swift resolution and high satisfaction.Assisted customers via channels, maintaining professionalism and empathy in all interactions.Achieved performance targets in response time, resolution rate, and customer satisfaction scores.
Education
Manipal University Jaipur
Bachelor of Business Administration - BBA
2024 — 2027
SVKM's NMIMS Mukesh Patel School of Technology Management & Engineering
Bachelor of Technology - BTech
2021 — 2027
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