Priyanshu Kumar
Intern @3i Infotech Ltd.
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WORK HISTORY
Intern @3i Infotech Ltd.
Gurugram, IN
Provided desktop support for software and networking issues across multiple company locations. • Diagnosed and resolved technical problems, enhancing user productivity and satisfaction. • Collaborated with IT teams to streamline support processes, reducing resolution time by 20%. • Gained hands-on experience in troubleshooting and customer service within a dynamic tech environment.
EDUCATION
Bihar School Examination Board (BSEB)
10+2
World College of Technology & Management,Farukh Nagar-Haley Mandi Road,Gurgaon
Bachelor of Technology - BTech
ABOUT PRIYANSHU KUMAR
Currently interning at 3i Infotech Ltd, contributing to desktop support and troubleshooting software and networking issues across multiple locations. Collaborated with IT teams to streamline processes, achieving a reduction in resolution time. Pursuing a Bachelor of Technology in Artificial Intelligence and Machine Learning at World College of Technology and Management, Gurgaon, to deepen technical expertise and analytical skills. Previously supported machine learning initiatives at Cognifyz Technologies and sentiment analysis projects at Intel Corporation, gaining hands-on experience in data analysis, feature engineering, and NLP. Motivated to leverage these skills in real-world applications, particularly in the fields of AI, machine learning, and data analytics.
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