Priyansh Koshta

ServiceNow Developer @IDFC FIRST BANK || CSA || CSE @NITA\'23

Role: Software Developer at IDFC FIRST Bank
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Priyansh Koshta

Hi, myself Priyansh Koshta, a passionate ServiceNow Developer with 3 years of experience…

Experience

Software Developer
IDFC FIRST Bank
Jul 2023 — Present · Mumbai, IN
Built several custom workflows that streamlined the resolution process within both the Integrated Risk Management (IRM) and IT Service Management (ITSM) streams. This significant improvement resulted in a substantial reduction in average resolution time, allowing for faster risk mitigation and improved IT service delivery. And also developed a user-friendly iFirst community portal on ServiceNow. This platform increased user satisfaction by providing employees with a central hub for requesting IT support related to the organization. This platform increased user satisfaction and fostered a more proactive approach.

Contact information

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Work email
•••••@idfcfirst.bank.in
Personal email
•••••@•••••.com
Direct dial
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Current company

IDFC FIRST Bank

Banking · 53K employees · Founded 2015 · Mumbai, Maharashtra, India

**Never share your password, OTP, UPI Pin, CVV etc with anyone.** Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles: Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles. Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions. Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so. Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees. Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store. Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years. Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans. ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility. Creating a new-age, ethical and world-class institution for India is a privilege for its employees.

idfcfirst.bank.in

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About Priyansh Koshta

Experience

Software Developer

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