Priyanka Zala
Support Personnel Manager @Walmart Canada
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WORK HISTORY
Support Personnel Manager @Walmart Canada
Parry Sound, ON, CA
Create and manage weekly schedules for associates across various departments- Monitor attendance, time-off requests, and ensure adequate floor coverage- Handle shift swaps, call-ins, and support departments during staffing shortages- Assist with onboarding and orientation of new hires, ensuring proper training completion- Support staff and department heads or leadership- Address employee concerns, resolve conflicts, and foster a positive working environment- Maintain confidentiality while handling sensitive personnel information- Oversee daily paperwork such as time tracking, payroll corrections, and personnel files- Assist during audits by maintaining accurate records and reports.
EDUCATION
Navrachana University
Bachelor's degree, Human Resource Management
ABOUT PRIYANKA ZALA
As an Operations Team Member at Matrix Logistics Services Limited, I efficiently handle customer orders and shipments, ensuring the accuracy and quality of the products. I also maintain product inventory and work area, and assist in physical inventories. I have been working in this role for over a year, applying and enhancing my logistics and customer service skills that I developed in my previous positions.I have a Bachelor\'s degree in Human Resource Management from Navrachana University, where I gained valuable knowledge and experience in HR functions, such as recruitment, onboarding, benefits administration, employee relations, and HRIS. I also completed an internship at Collabera India, where I learned about the IT staffing industry and the best practices for sourcing, screening, and hiring candidates. I am passionate about HR and eager to advance my career in this field by learning new skills and taking on new challenges.
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