Priyanka Pallagatti
Senior Manager | SAP S/4HANA Cloud Products Support
- Role
- Senior Manager, Customer Support at Sap Labs India
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Priyanka Pallagatti
Global Customer Support leader for SAP S/4HANA Cloud products, serving customers worldwide. With over nearly 20 years of IT experience, I have led strategic initiatives in the Customer Support organization, managed support for cloud and on-prem products, driven the end-to-end delivery of SAP Analytics products from inception to release and maintenance, and overseen the development and delivery of product documentation and knowledge assets to customers. Skills: Cloud Product Support Project Management Delivery methodology and Metrics Development Mentoring & Coaching Content Management People Management Partner Management Agile Methodologies – Scrum, User Stories & Backlog Management Customer and Stakeholder Management Domain: HRMS (Hire-to-Retire) SAP Sales (Order-to-Cash) SAP Procurement (Procure-to-Pay) Business Intelligence & Analytics Data Visualization Globalization Services
Experience
Senior Manager, Customer Support
Jan 2018 — Present · Bangalore, IN
Education
HEC Paris
Executive Program
2019 — 2019
Bapuji Institute of Engineering and Technology, Davangere
Bachelors in Engineering
2001 — 2005
Indian Institute of Management Bangalore
Advanced Management Program
2019 — 2019
Skills
- Software Documentation
- Business Intelligence
- Data Warehousing
- Software Project Management
- Business Objects
- .net
- Agile Methodologies
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