Priyanka Pandey

About Priyanka Pandey

More than two decade of experience in Cloud CRM engineering, development and administration, project management, business analysis and various technical and functional roles in Banking, Life Sciences, and Manufacturing domain. Extensive experience in technical project management, managing 80+ member team, client and stakeholder management. Actively involved in end to end Agile delivery process of SAAS based applications and configuration, implementation, testing and quality control, upgrade and maintenance of cloud CRM for Banking, Life Sciences and Manufacturing clients.• Expertise in:o Salesforce agile delivery for complex Banking processeso Project Management, People Management(managing team of 100+ developers), Scope and budget trackingo Four years of extensive experience in Oracle CRM On Demand application and report/dash board configuration and data migration from legacy system to currento Interacting with business users to gather requirements and convert it into design and implementation.o Conducting workshop and user training for end users from various business units (Sales, Service and Marketing), mentoring team as part of CoE.o Testing and verification of application after refresh, patch release and upgradeo Managing multiple projects at same timeo Administration of SFDC application o End to end development of Oracle CRM On Demand applications and global support.o Web development in Java/J2EE.o Functional requirement documentationo Test script creation and system testingo Conducting user workshop and user guide creation• Have 4 years of onsite co-coordinator experience in Global Delivery Model• Excellent communication skills, good interpersonal skills. • Capable of leading or working in a team as good team player or executing projects independently.

Experience

1. Director

   LTIMindtree

   Aug 2025 — Present · Pune, IN

   Responsible for driving innovation, ensuring technical excellence, and enabling scalable, secure, and high-performing platforms aligned with business goals.

Education

• Model Hr Secondary School, Bhopal

  Senior Secondary Certificate

• UIT, RGPV Bhopal

  B.E.

Skills

• Project Management
• Java
• Saas
• Sfdc
• Sdlc
• Integration
• Requirements Analysis
• Testing
• Agile Methodologies
• Management
• Business Analysis
• Customer Relations
• Oracle Crm on Demand
• Data Migration
• Analysis
• Software Project Management
• Crm