Priyanka Das
Premium Lounge Officer @Alankit Global
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WORK HISTORY
Premium Lounge Officer @Alankit Global
Berlin, DE
Providing end-to-end support for Indian Visa, Passport, OCI, and Consular services at the Indian Embassy in Berlin-Assisting premium lounge applicants with accurate form filling, document verification, and biometric submissions-Delivering exceptional customer service while ensuring strict adherence to embassy protocols and confidentiality standards-Managing daily appointments, walk-ins, and lounge operations to ensure a smooth and professional experience-Coordinating with embassy officials for escalations and approvals, while maintaining timely communication with applicants-Preparing daily operational reports and supporting administrative tasks to maintain organized and efficient service delivery-Staying updated with the latest consular service guidelines and ensuring full compliance with data privacy regulations.
EDUCATION
West Bengal State University, Kolkata
Diploma in mechanical Engineering
Berlin School of Business & Innovation (BSBI)
Global Mba
Bengal Institute of Technology & Management
Bachelor of Technology - BTech
ABOUT PRIYANKA DAS
As a versatile and experienced HR training manager, I excel in designing and implementing training programs that drive organizational and employee development. With a strong background in financial data management, I am proficient in Dynamics 365, MS Office, Power BI, and SQL. I hold a Global MBA and am fluent in English and German at the B1 level, enabling effective communication with diverse teams. My commitment to continuous learning and development makes me well-suited for dynamic management roles across various industries.
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