Priyanka Vaishnav

WORK HISTORY

EDUCATION

ABOUT PRIYANKA VAISHNAV

Salesforce CRM Enthusiast with 8+ years of experience and graduated in Master’s in Software Engineering from California State University—Fullerton. • Implementation knowledge of scrum and agile methodologies with follow up to customers and interaction. Extracting and documenting requirement and excel in fixing sev1 defects of clients.• Experience with designing, developing and managing software and teams. Skilled in collaboration and interaction with Salesforce Customer. • Strong grasp of both administrator and developer areas of the Force.com platform Apex, Visual force, Salesforce.com API’s. Installing and Configuring Field Service Lightning (FSL) • Worked on IQL, MQL and SQL leads, Design develop and process Lead Scoring in application. Performed sales or business analysis, including process, data capture, reporting and analysis.• Proficiency in related tools (Data Loader, Workbench, Force.com IDE, Developer Console) and Sales Cloud Einstein.• Knowledge on Einstein Analytics, Utilisation of API and SDK to connect with Outside data sources. Knowledge of Data mining and different forecast features and impact analysis.• 5x Superbadges with 67k points on trailhead & Salesforce Certifications in Salesforce App builder, Salesforce Administrator & Platform Developer I and Service Cloud Consultant. • Experienced in Object Creation, Relationship Creations, salesforce triggers, Validations Rules, Approval Process, Permission Sets, Organization-Wide Defaults (OWD), Approval Process, Lightning process builder, Flows, Development of Reports, Dashboards while configuration the Salesforce environment for the organization. • Proficiency in related web technologies (HTML/CSS, JavaScript)• Knowledge of Agile development practices, particularly sprint planning and estimation. Understanding of UI design principles and best practices.• Proficiency in related integration technologies (JSON, XML, REST, SOAP).